Bridging the Gaps

The GAPS project works for an holistic approach to public services development, and thorough exploration of how to bridge:

The resources gap between the services people need and the capacity for providing them;

The accountability gap between those who make decisions about the way services are designed and run, and those whose lives depend on them;

The equity gap between services available to poor and marginalised people and those available to the better off and privileged;

The gender gap between the burden on women of failing services and their involvement in their design and governance;

The labour gap between actual and required investment in workers whose rights and knowledge are respected;

The ethical gap between the values required in public services and their corruption by either abuse of official position or the profit motive;

The performance gap between inadequate systems and equipment and the potential of reforms based on democratic participation and social dialogue;

The sustainability gap between the need for effective water, energy and transport services and protection of the environment.